CUSTOMER SERVICE/GUARANTEE
Flexcot™ pet beds are manufactured by Creative Lines. We are available to
answer your questions between 9:00 AM and 4:30 PM PST Monday through Friday.
Call us toll free at 1-866-353-9268, or e-mail your question to
Flexcot@aol.com. Our goal is to
provide same day e-mail response to your question.
If for any reason you are not completely satisfied with your purchase
return the item within 30 days for a prompt refund (less shipping and
handling charges).
Delivery will normally be by UPS Ground Service (standard shipping).
If you want us to e-mail you a UPS tracking number for your package, remember to include your e-mail address on the
order form (or use the
PayPal ordering method). UPS
tracking information is available at
www.ups.com – then click on the “tracking” icon.
If your package is damaged during shipment promptly notify the delivery
company of the situation. All shipments are insured and your package will be
replaced.
HOW TO REACH US
